Terms for Personal Import Orders

Annex for Personal Import Orders

1. This order constitutes an agreement between "Renby" and the customer.

2. The company undertakes to fulfill the order as specified.

Supply

3. "Renby" commits to delivering the products within approximately 6 weeks from the order confirmation, subject to availability from the manufacturer.

4. Any change in the order details may delay the original delivery date.

5. Storing products for more than two months after notifying the customer that the order is ready for delivery will result in a storage fee of 10% per month of the order value, except in exceptional cases beyond the customer's control and/or force majeure, in which case "Renby" reserves the right to be flexible.

Order Cancellation

6. The Customer acknowledges and agrees that the products are unique and specially ordered for the Customer from abroad. Therefore, delays in the supply of the products resulting from land, sea and/or air transportation, delays by the overseas supplier and/or delays in the release of the products, and/or strikes, and/or force majeure, and/or any other reason beyond the control of "Renby", shall not constitute grounds for cancellation of the order and/or for any legal claim for damages and/or any other claim of any kind whatsoever.

7. The Customer acknowledges and agrees that the products are ordered uniquely and exclusively for the Customer from abroad, in accordance with the Customer’s request. Accordingly, the products may not be returned, and the provisions of the Israeli Consumer Protection Law, 1981, regarding the Customer’s right to cancel the transaction, shall not apply.

8. The customer acknowledges that since the products are ordered specifically for them, refund regulations do not apply.

General

9. The prices listed in this order include VAT.

10. The exclusive and sole jurisdiction for any matter related to this order will be the authorized court in the Tel Aviv jurisdiction.